A clearer starting point
Choosing a letting agent
Questions to ask when finding someone to let or manage your property.
Match the service to your needs
Discuss tenant-find, rent collection and full management separately. Ask exactly which tasks are included and who is responsible for work outside the agreement.
Ask how maintenance is handled
Find out how tenants report problems, who approves spending and how contractors are appointed. Ask how you will receive quotes, invoices and updates.
Compare fees on the same basis
Request a written fee schedule and a sample agreement. Ask about setup, renewals, inspections, maintenance administration and ending the service.
Check the people and process
Confirm who will look after your property, how to reach them and how often they report to you. Check the current published membership and protection arrangements yourself.